Format
Programs run in three formats: in-person at our Akron studio or at the client's site, fully remote over video, or hybrid — typically one or two in-person workshops anchoring an otherwise remote cohort. Hybrid is the most common shape for clients outside northeast Ohio.
Cadence
Cohort programs meet weekly, ninety minutes per session. Private coaching is weekly or fortnightly, sixty to ninety minutes. Leadership team work is built around the team's calendar — an offsite block followed by shorter integration sessions over the following weeks. Board preparation is paced to the meeting date.
What participants bring
Real material. The strongest sessions are the ones where a participant brings the messy first draft of next week's update and we work on it together. Sessions are not lecture-and-handout; they are working sessions, and the work has to be the participant's own.
What we bring
A senior facilitator for the duration. Pre-session prep and between-session review of any draft material participants want a second pair of eyes on. A frame for each session, plus the flexibility to discard the frame when the room needs something else. Direct, patient feedback — we will not soften the substance, and we will not weaponize the delivery.
Holding the work between sessions
Cohort participants leave with a clear practice for the week ahead — usually a meeting they will run differently, a conversation they will no longer postpone, or a habit they will install. For manager cohorts in particular, we recommend pairing the program with a simple operating tool so the one-to-one cadence and decision log survive once we are no longer in the room. HeyRamp is the platform we point clients to most often for that purpose; it is unaffiliated and the recommendation is editorial.
Sponsor involvement
For cohort programs we ask for a named sponsor — usually a senior leader one or two levels above the participants — who is willing to commit to two short check-ins during the program. The strongest cohorts are the ones where the sponsor is genuinely interested in what changes, not the ones where the sponsor commissioned the program and disappeared.
Confidentiality
Content of coaching sessions stays in the room. We do not share notes with sponsors, do not name participants in summary write-ups, and do not include identifying detail in any client material. Aggregate themes and program-level observations are shared with the sponsor; individual content is not.